Manager, Operations Burnaby and Westridge Terminals

Date: Sep 3, 2022

Location: Burnaby, British Columbia, Canada

Company: Trans Mountain

Trans Mountain operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 300,000 barrels of petroleum products each day through 1,150 kilometres of pipeline in Alberta and British Columbia, and 111 kilometres of pipeline in Washington state.


As a Manager, Burnaby Terminal with Trans Mountain, you’ll have the opportunity to work with a progressive and fast-paced group of experts in the Operations department. This position is based in our Burnaby Regional Office. 
Reporting to the Director of the Burnaby/Westridge Terminals, this key position is responsible for managing risk from operations at the Burnaby/Westridge Terminals and together with other managers shall identify and manage short and longer-term operational risks, issues and concerns. The Manager will provide leadership and guidance to a diverse team of operations staff including technical trades and operators, emergency planning and response techs and contractors to ensure safe, reliable, compliant, and efficient operations in accordance with the company’s values and culture.


Key Responsibilities

  • Reviews and addresses risk from operations. 
  • Ensures operations are carried out safely and efficiently and in accordance with Company policies and standards.
  • Plans, schedules, and manages daily work responsibilities for direct reports. 
  • Ensures a high level of operational and emergency planning and readiness. 
  • Maintains strong oversight over operations and operations staff activities. 
  • Be an ambassador for Company values and promoter of Company safety culture amongst staff.



  • Accountable for the budget including efficient cost management - contribute to the development of the budget for area of responsibility. 
  • Manages operations to the approved budget.



  • Recruits staff and supports/facilitate training and completion of competencies for all operations staff in order to achieve a high-performance team.  
  • Contributes to coaching and performance management.



  • Manages regulatory compliance requirements for area of responsibility. 



  • Works collaboratively with other TMCI regions, districts and departments.



  • Internal and External
  • Conducts regular staff meetings. Safety, operations, compliance, etc.

Qualifications and Professional Experience

•    10 years experience in an engineering or industrial plant or facilities setting, preferably Operations related.
•    Has experience in leadership and worker supervision, preferably 5 years or more.
•    Bachelor’s degree and/or Technical Diploma and/or Journeyman trade certification in a related field is required. 
•    A valid provincial driver's license is required.
•    Previous knowledge of pipeline and facilities operations and/or any specific knowledge of the Burnaby/Westridge facilities.
•    Demonstrated fluency with administrative processes and technology tools, including Microsoft Office.
•    Ability to use various company management and IT applications such as D365, Enablon, PIMS, etc.
•    Excellent organizational, supervisory, managerial and leadership skills.
•    Ability to analyze and troubleshoot complex problems and make sound decisions.
•    Excellent communication and interpersonal skills.
•    Ability to work in a high-paced, multi-task environment with attention to detail.


We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.


At rewarding opportunity:

  • Competitive compensation
  • Comprehensive benefits programs including flexible benefits, pension and savings plans
  • Focus on health, safety and mental well-being of our workforce


In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain existing, and expansion, pipeline corridor.


In Alberta, the existing pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).


In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.


Our Commitment to Diversity and Inclusion

Trans Mountain is committed to supporting diversity and individual differences.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  Trans Mountain welcomes new team members from traditionally underrepresented groups, including women, Indigenous Peoples, members of visible minorities and persons with disabilities.