Customer Logistics Analyst

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.  

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system. 

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.

As the Customer Logistics Analyst with Trans Mountain, you’ll have the opportunity to work with an innovative and creative group of logistics professionals.  This position is based in our Calgary office. 

Reporting to the Manager, Customer Logistics, the Customer Logistics Analyst is responsible for reviewing and approving monthly nominations while ensuring tariff compliance.  The successful candidate will support Customer Logistics with throughput strategies in order to maximize system throughput as well as ensure Trans Mountain has sufficient contracts to meet its power demands throughput the pipeline systems.

Key Responsibilities:

• Review and coordinate monthly nominations, weekly reports, dock bid tracking and invoicing, verifying supply and delivery nominations, manager pre-receipt requests and feeder/shipper nom discrepancies.
• Manage Power Contracts and Connections to ensure Trans Mountain has sufficient coverage at all stations related to demand.
• Evaluate power saving opportunities including Power Smart credits.
• Coordinate shutdowns as necessary between provider and engineering.
• Assist manager with purchasing additional energy as required.
• Support the shipper services group with data analytics, trends and special projects which can include updating customer data tracking and evaluating market data.
• Manage System Requests and Compliance Activities using Vista.
• Support in the investigation to resolve customer complaints.
• Support Customer Logistic coordinators with commodity movement strategies.
• Prepare Notice of Preparedness letters and Non-Performance Penalty notices.

 Qualifications and Professional Experience:

• Completed degree / diploma in Accounting, Business, Finance or Supply Chain Management.
• Minimum 1 year of experience.
• Has a general understanding of crude oil scheduling and logistics. 
• Has been exposed to pipeline hydraulics or production accounting.
• Understanding of batch operation and pipeline logistics would be an asset.
• Strong customer service skills.
• Highly proficient in Microsoft office application.
• Strong verbal and written communications skills.
• Strong communication and ability to work collaboratively with others.
• Ability to work independently.

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We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity

We offer:

• Valuable experience providing opportunity for professional development and career advancement;
• An opportunity to engage with and learn from some of the most talented and experienced people in the business;
• Competitive compensation;
• Comprehensive benefits programs including flexible benefits, pension and savings plans;
• A place to share a sense of purpose and build relationships;
• Meaningful work that makes a difference;
• An opportunity within the Canadian energy industry.

We value:

• The health, safety and wellness of everyone working in our company;
• Meaningful participation from Indigenous and local communities;
• The commitment and resilience of our people;
• Collaboration and achieving success together. 

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)

Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.