Human Resources Business Partner, Special Projects, Expansion Project (term role)

Date: Jun 8, 2022

Location: Calgary, Alberta, Canada

Company: Trans Mountain

The Trans Mountain Expansion Project will provide increased capacity to support Canadian crude oil production growth and ensure access to global energy markets. The largest project in the pipeline’s history, it involves installing approximately 980 kilometres of new pipeline, as well as new and modified facilities.


Reporting to the Manager of Business Relationship and Support, the HR Business Partner works in partnership with the Manager and Director of Human Resources to provide a broad range of expertise, counsel and advice that attract, retain, and build our talent pipeline.


The HR Business Partner is responsible for providing support and counsel to leaders and business groups specific to the areas of workforce planning, conflict management, risk mitigation, talent management, employee relations which includes the development, refining and interpretation of human resources policies, practices, and procedures.  Responsibilities also include, conducting or facilitating training, supporting investigations, organizational design, diversity, and complaint management process obligations.


The nature of work requires multiple simultaneous deadlines, the management of highly complex and confidential issues and in some cases conflicts that require direct involvement and resolution.


The work environment is one that includes high volume of work/projects, a wide diversity of responsibilities and added complexity of work fulfilled by a generalist. This position will have a direct impact on Department senior leadership and workforce to achieve their strategic business goals, improve retention and engagement. This position will also have an impact on Organizational wide HR programs, policies, practices, and project initiatives.


Clients include both a broad range of leaders (i.e.Management and Supervisory) and workforce across Trans Mountain’s departments, including the Major Projects team (Trans Mountain Expansion Project “TMEP”). The main purpose of this role is to provide credible and expert HR advice, apply sound judgment, influence, and negotiate boundaries, project leadership and resolve a broad range of issues from straight forward (policy) to more complex HR issues and conflicts regarding impacting the department’s workforce.  This workforce is comprised of employees, term-employees and various contractors/consultants.


Other key contacts involved with strategic design and implementation of quality programs and services for Trans Mountain and TMEP’s workforce will include HR Centres of Expertise (COEs) and other Corporate Services Partners and External Stakeholders.


This position will experience peak periods of high-volume workload where additional hours will be required. While most work is conducted during business hours, some availability outside of work hours, for consultation, is probable.


Key Deliverable/Responsibilities (Key purpose, functions, roles):

  • Provide expertise, guidance, oversight, and implementation, of Human Resources programs, policies, practices, systems, and services for a designated business portfolio.
  • Oversee end-to-end delivery of all programs, policies, systems, and services for Trans Mountain and TMEP’s departments.
  • Counsel and advise leaders with respect to workforce planning for both strategic and tactical aspects with the understanding of internal and the external market conditions and considerations while monitoring and tracking progress.
  • Support the Manager, Workforce Planner with triage of Trans Mountain Expansion Project (TMEP) Complaints Management
  • Act as TMEP Partner for assigned TMEP Complaints Management
  • Assisting with special projects and assignments as needed related to Field Resource Agency workforce
  • Provide Human Resources expertise, advice and support to leaders and employees by providing counsel and direction with respect to interpretation and application of company policies. This could include leading or assisting in various emerging projects that could include research or recommendations while understanding the impact to the business, for example COVID 19.
  • Liaise with the Talent Acquisition team to stay abreast of the recruitment status of active requirements and future talent needs.
  • Partner with the business to support the development of engaged high-performing teams.
  • Identify, research, and recommend policy enhancements, requirements, or development to ensure consistency throughout Trans Mountain while ensuring alignment with regulatory compliance and legal requirements.
  • Facilitate conflict resolution and support investigations as required in a practical, expedient, and discreet manner.  Support and communicate recommendations to address workplace issues.
  • Build and cultivate positive, trust-based working relationships across the business and colleagues.
  • Understand Base/TMEP business strategy, operational plans, history, and culture to inform, influence, engage and operationalize HR programs and solutions.
  • Maintain customer satisfaction and identify performance gaps, emerging trends and recommend solutions for considerations.
  • Recommend and influence creative and practical solutions to complex and/or new situations.
  • Identify and elevate HR matters that may pose risk to people or the Company.
  • Broker relationship between the business and HR to evaluate and secure specialized resources and services, which include vendors for training, compliance, or recruitment.
  • Influence the design and continuous improvement of HR programs contributing deep understanding of client needs and priorities.
  • Champion and support the implementation of our inclusion, diversity, and equity programs across our organization.
  • Ensure that the general administration and HR implications of change efforts are understood and supported within the Business, and vice versa.
  • Communicate HR policies, programs, and procedures to ensure Business understanding and commitment.
  • Provide HR advice, services and process support which comply with appropriate legislation (i.e., Privacy, Human Rights, etc.), other governing documents, as well as confidentiality and organizational values.
  • Identify and drive the communication and sharing of information and learning across functions to facilitate continuous improvement (i.e., HR, Facilities, IT)



Qualifications/Expertise Required:

  • Bachelor's degree in a relevant field (e.g., Human Resources, Business Administration, Social Sciences) or equivalent combination of education and experience
  • Minimum of 5 years plus related experience in a complex human resources generalist capacity
  • Chartered Professional in Human Resources (CPHR) designation is an asset
  • Knowledge of best practice in HR areas such as Employee and Labour Relations, Talent Management and Organizational Development, Compensation and Total Rewards, Wellness and Disability Management
  • Knowledge, interpretation and application of all applicable Human Resource legislation, policies, processes, and practices.  I.e., Employment Standards Code, Freedom of Information and Protection of Privacy Act, Human Rights Legislation
  • Strong analytical and interpretive skills to recognize and comprehend complex issues, policies, regulatory and legislative requirements, and information affecting client’s environment
  • Proven relationship management, consulting, and teamwork expertise
  • Proven ability to use metrics and data to support strategic analysis and decision making
  • Excellent oral, written communication and presentation skills
  • Strong project management skills and execution skills to ensure successful delivery/implementation of HR projects, processes, and policies
  • Highly functional in Microsoft Word, Excel, Outlook, PeopleSoft or HRIS.
  • Other key attributes:
    • Focus on service delivery and commitment to results
    • Innovation and creative thought leadership
    • Adaptability and change leadership
    • Sound judgement and decision-making skills
    • Advising and Influencing
    • Coaching, mentoring and conflict management
    • Promotes inclusiveness and diversity
  • This position is eligible for our hybrid flexible working arrangements.


We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.


A Rewarding Opportunity. We offer:

  • A place to share a sense of purpose and build relationships.
  • Meaningful work that makes a difference.
  • An opportunity within the Canadian energy industry.


In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain existing, and expansion, pipeline corridor.


In Alberta, the existing pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).


In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.


Our Commitment to Diversity and Inclusion

Trans Mountain is committed to supporting diversity and individual differences.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  Trans Mountain welcomes new team members from traditionally underrepresented groups, including women, Indigenous Peoples, members of visible minorities and persons with disabilities.