Senior Incident Investigator

Date: May 10, 2023

Location: Calgary, Alberta, Canada

Company: Trans Mountain

Trans Mountain operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 300,000 barrels of petroleum products each day through 1,150 kilometres of pipeline in Alberta and British Columbia, and 111 kilometres of pipeline in Washington state.


Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.


As a Senior Incident Investigator with Trans Mountain, you’ll have the opportunity to work with a progressive and fast-paced group of professionals in the Calgary office,


The position is responsible to ensure consistent, high-quality, timely, and independent investigations of high-impact pipeline Incidents and Near Misses. Coordinate and lead all formal incident investigations (including privileged investigations), as directed by the Incident Investigation Committee (IIC) and make independent and objective recommendations of actions to be taken from the investigation. Investigations performed are related to events related to pipeline operations.


Key Responsibilities:

  • Conduct incident investigations and prepares comprehensive reports of investigations (including privileged investigations), as directed by the Incident Investigation Committee (IIC) by following an established and consistent process.
  • Make recommendations regarding action to be taken from formal incident investigations.
  • Works with Incident Investigation Committee (IIC) to document and assign corrective and preventative actions (CAPAs) and closely monitors, tracks, and confirms timely completion of all CAPAs.
  • Manages quality assurance and trending of investigations in Trans Mountain's incident management system (Enablon).
  • Prepares presentation materials for each investigation, including a description of the event, causations, lessons learned, and CAPAs.
  • Presents regularly to various audiences (field and office) on incident investigations and lessons learned. 
  • Compiles summary for each calendar year for inclusion in the Quality Assurance Annual Report.
  • Monitors industry and cross-industry sources for Incident Management (IM) lessons learned and evaluates their potential application at Trans Mountain. 
  • Present lessons learned from external events to various internal audiences to identify opportunities for improvement.
  • Develops and updates training materials and trains employees on participation in formal incident investigations. Works with Training Department to identify employees that require Incident Investigator and DNV SCAT training and ensures training is provided at regular intervals.
  • Works with the Manager, Compliance to ensure Incident Management documents are up to date as it related to Formal Incident Investigations. 
  • Updates and maintains the IIC Terms of Reference and the Formal Incident Investigation Report Preparation Guide, as required, or as directed by the IIC or the Manager, Compliance.


 Qualifications and Professional Requirements:

  • 10+ years of experience leading serious and complex incident investigations in the oil and gas industry.
  • 7+ years of Operational and/or EHS experience in the oil and gas industry, preferably with transmission pipelines.
  • 4+ years of experience investigating incidents.
  • Post-Secondary Education in Science or Engineering or a related field.
  • Experience with SCAT incident investigation process, workplace inspection, and incident causal analysis.
  • Development of standards, procedures, and tools using Word, Excel, databases, and other applications.
  • Knowledge of occupational health and safety management, applicable federal, provincial, and municipal regulations/legislation
  • Credentials related to operations and/or EHS, with a foundational knowledge of industrial construction and operations, preferably with transmission pipelines.


We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.


A Rewarding Opportunity


We offer:

  • Valuable experience providing opportunity for professional development and career advancement;
  • An opportunity to engage with and learn from some of the most talented and experience people in the business;
  • Competitive compensation;
  • Comprehensive benefits programs including flexible benefits, pension and savings plans
  • A place to share a sense of purpose and build relationships;
  • Meaningful work that makes a difference;
  • An opportunity within the Canadian energy industry.


We value:

  • The health, safety and wellness of everyone working in our company;
  • Meaningful participation from Indigenous and local communities;
  • The commitment and resilience of our people;
  • Collaboration and achieving success together. 


In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain existing, and expansion, pipeline corridor.


In Alberta, the existing pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).


In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.


Our Commitment to Diversity and Inclusion

Trans Mountain is committed to supporting diversity and individual differences.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  Trans Mountain welcomes new team members from traditionally underrepresented groups, including women, Indigenous Peoples, members of visible minorities and persons with disabilities.