Senior e-Learning Designer

Date: Mar 16, 2023

Location: Calgary, Alberta, Canada

Company: Trans Mountain

Trans Mountain operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 300,000 barrels of petroleum products each day through 1,150 kilometres of pipeline in Alberta and British Columbia, and 111 kilometres of pipeline in Washington state.


Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.


As the Senior e-Learning Designer, you will have the opportunity to utilize your creativity to design targeted and engaging training materials for Trans Mountain (TMCI). This role reports to the Training Team Lead and is responsible for contributing to TMCI's Training Program for all formalized training across the Organization. In this role you will be accountable for providing design and technology expertise while utilizing sound instructional design methodologies to create and maintain a wide range of training materials and learning solutions. You will work collaboratively to provide technical expertise for strategies and configuration of the Learning Management System.

We are currently filling two senior level permanent positions, and the successful candidates can be based in our Calgary or Edmonton office.  


Key Responsibilities:


  • In collaboration with a broad group of programs (or Department/Group/3rd Party) stakeholders, designs, develops, and updates a wide range of training materials and learning solutions, and provides training support and direction
  • Ensures compliance with applicable regulations and TMCI policies, standards, and procedures in developing and delivering training materials           
  • Collaborating with the IT Department and the vendor, specifies, configures, implements administers, maintains, and improves the TMCI Learning Management Systems (LMS)   
  • Analyzes data trends for opportunities for improvement        
  • Collaboratively provides reporting to all levels of Management, including annual CER reporting for Programs               
  • Support the document control and change management elements of the Training Program utilizing SharePoint sites, while ensuring compliance with applicable TMCI standards and procedures
  • Represents the Training Program and supports other Programs (in the context of training) during regulatory audits, internal audits, and internal effectiveness reviews


Qualifications and Professional Experience:

  • 8 + years of relevant experience in e-Learning design is required with strong knowledge of adult learning theory and instructional design models
  • Undergraduate degree or certification, preferably in adult and/or continuing learning with an emphasis on e-Learning design is preferred
  • Strong working knowledge of Learning Management Systems including backend system functionality, computer-based training platforms, and course development packages commonly used in industry (e.g. Totara LMS, Moodle, Articulate 360, Captivate, etc.)
  • Robust analytical and interpretive skills to recognize and comprehend complex issues, policies, regulatory and legislative requirements, and information affecting the client’s environment
  • Proven relationship management, consulting, and teamwork expertise across all levels of the organization
  • Excellent oral, written communication, and presentation skill



We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.


A Rewarding Opportunity


We offer:

  • Valuable experience providing opportunity for professional development and career advancement;
  • An opportunity to engage with and learn from some of the most talented and experienced people in the business;
  • Competitive compensation;
  • Comprehensive benefits programs including flexible benefits, pension and savings plans
  • A place to share a sense of purpose and build relationships;
  • Meaningful work that makes a difference;
  • An opportunity within the Canadian energy industry.


We value:

  • The health, safety and wellness of everyone working in our company;
  • Meaningful participation from Indigenous and local communities;
  • The commitment and resilience of our people;
  • Collaboration and achieving success together. 


In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain existing, and expansion, pipeline corridor.


In Alberta, the existing pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).


In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.


Our Commitment to Diversity and Inclusion

Trans Mountain is committed to supporting diversity and individual differences.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  Trans Mountain welcomes new team members from traditionally underrepresented groups, including women, Indigenous Peoples, members of visible minorities and persons with disabilities.