Team Lead, HR Operations & Systems

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.  

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system. 

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.

The Team Lead, HR Operations and Systems leads the HR operations team, managing daily lifecycle transactions, overseeing HR systems and data, ensuring legal compliance, and acting as a point of contact for employees and managers. This role requires strong leadership, technical skills for HR systems, and a strategic mindset to improve HR processes and support business objectives.

This position will be located at our Calgary Head office and is an office-based position, and reports to the Manager, HR Operations.

Key Responsibilities

• Team leadership: Lead, coach, and motivate the HR operations team to achieve service standards and engagement goals.
• System Management & Optimization: Oversee the daily operations, maintenance, and configuration of the HRIS platform (e.g., SAP SuccessFactors, Microsoft D365, etc.). Lead system upgrades, new module implementations, and integrations with other enterprise systems (payroll, finance, etc.).
• Process Optimization: Streamline HR workflows (recruitment, onboarding, data management) through automation and best practices, ensuring data accuracy and compliance.
• Data Governance & Integrity: Develop and implement policies and procedures for HRIS usage, ensuring the accuracy, security, and integrity of employee data through regular audits and data cleansing processes.
• Troubleshooting & User Support: Serve as the primary point of contact and subject matter expert for all HRIS-related inquiries and issues, providing technical support and troubleshooting to HR staff and end-users.
• Project & Change Management: Lead cross-functional HRIS projects, including needs gathering, system testing (UAT), documentation, and change management initiatives to ensure smooth transitions and user adoption.
• Compliance & Security: Ensure all HR systems and data management practices comply with relevant labor laws and data privacy regulations (e.g., GDPR, CCPA). Implement robust security measures and access controls.
• Training & Documentation: Develop and deliver training programs, user guides, and standard operating procedures (SOPs) for HRIS users across the organization.
• Strategic improvement: Analyze HR data to identify trends, suggest process improvements, and recommend new technologies to enhance efficiency.

Qualifications & Skills

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field is required.
• Minimum of 10 years of experience, including at least 3 years in a supervisory or team lead role.
• Extensive leadership experience in HRIS or HR Operations, with a proven track record in system implementation, configuration, process optimization, and data governance within complex organizations.
• Expertise in leading HRIS platforms; strong data analysis capabilities; proficiency with reporting and visualization tools (e.g. Power BI, Excel); and solid understanding of database management, system integrations, and APIs.
• Collaborative leader with a passion for mentoring, coaching, leading, fostering teamwork and guiding others; capable in navigating and facilitating difficult conversations.
• Strong analytical mindset to resolve complex issues and make data-driven decisions.
• Exceptional relationship-building and collaboration capabilities combined with clear and effective verbal and written communication across all levels of the organization.
• Ensures accuracy in data and compliance in all policies, processes and documentation.
• Highly organized, adept at planning, prioritizing, and executing multiple initiatives effectively.
• Maintains the highest standards of integrity when handling sensitive information, Handles sensitive information with confidentiality and professionalism.
• Thrives under pressure, adept at managing strict deadlines and shifting priorities in a fast-paced, agile, dynamic, and multi-tasking environment.

Application

Candidates may submit their application in English or French. To apply in French, please use our French careers site: Careers (French)

We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity

We offer:

• Valuable experience providing opportunity for professional development and career advancement;
• An opportunity to engage with and learn from some of the most talented and experienced people in the business;
• Competitive compensation;
• Comprehensive benefits programs including flexible benefits, pension and savings plans;
• A place to share a sense of purpose and build relationships;
• Meaningful work that makes a difference;
• An opportunity within the Canadian energy industry.

We value:

• The health, safety and wellness of everyone working in our company;
• Meaningful participation from Indigenous and local communities;
• The commitment and resilience of our people;
• Collaboration and achieving success together. 

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)

Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.