Team Lead, PMO Information Management & Document Controls

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.  

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system. 

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.

As the Team Lead, PMO Information Management & Document Controls with Trans Mountain, you’ll be part of a dynamic and fast-paced team in our Project Management Office.

Reporting to the Manager, Project Governance, this role plays a central leadership role within Trans Mountain’s Project Management Office (PMO). This position is accountable for the strategic direction and operational excellence of project information management and documentation practices. The role oversees the PMO’s SharePoint environment, project documentation, ensures governance documentation consistency, and leads a team including Document Management and Technical Writing resources.  As the custodian of the PMO’s standards, procedures, and guidance materials, this individual ensures clear, accessible, and compliant documentation that supports stage-gate readiness, auditability, and efficient project execution. The Lead serves as a key point of contact for project teams seeking support and clarity on documentation, governance expectations, and information management tools.

This role is classified as “Office First” under the company’s Where We Work policy, and the successful incumbent will work full-time out of the company’s Calgary office.

Key Responsibilities

• Provide strategic oversight of PMO SharePoint environments and content libraries, ensuring effective structure, version control, user access, and alignment with governance documentation standards.
• Maintain consistency and alignment of all PMO standards, procedures, guidelines, and templates across the portfolio by reviewing, updating, and managing changes with input from key stakeholders.
• Supervise and support the Specialist, Document Management to ensure robust document control practices, tool use, compliance monitoring, and effective training for project teams.
• Supervise and guide the Technical Writer to ensure the quality, clarity, and alignment of project documentation and governance communications.
• Act as the go-to operational support contact for PMO staff and project teams regarding documentation standards, expectations, and governance process questions.
• Lead initiatives to improve PMO documentation tools, systems, and workflows by integrating feedback, leveraging best practices, and aligning with corporate and regulatory changes.
• Develop and monitor KPIs for document control, information consistency, and system usage; report results and recommend continuous improvement actions.
• Collaborate with stakeholders such as IT, Legal, and Operations functions to ensure project information practices remain integrated and compliant across the organization.

Qualifications and Professional Experience

• Post secondary education in Information Management, Business Administration, or related field.
• Minimum 10 years of experience in document controls.
• Strong understanding of Stage-Gate governance, project lifecycles, and operational readiness.
• Deep knowledge of regulatory and compliance standards for document retention, version control, and secure access.
• Proficiency in structuring and maintaining digital repositories, intranet/SharePoint portals, and document workflows.
• Experience with SharePoint architecture and permissions and Document control systems.
• Technical writing and template standardization experience required.
• Understanding of governance frameworks and audit-readiness standards.
• Project Management Professional (PMP) designation considered an asset.
• Certified Records Manager (CRM), Certified Document Controller (CDC), or Information Governance Professional is an asset.
• Collaborative leader with a passion for mentoring, coaching, leading, fostering teamwork and guiding others; capable in navigating and facilitating difficult conversations.
• Excellent communication (both written and verbal) and interpersonal skills, with the ability to foster teamwork within the department and across.
• Strong problem-solving abilities and sound decision-making skills.
• Exceptional analytical and prioritization skills.
• Thrives under pressure, adept at managing strict deadlines and shifting priorities.
• Critical focus on accuracy and detail and work efficiently in a time-conscious and time-effective manner in a high-paced, agile, dynamic and multi-task environment.

Other Requirements and Information

• May need to provide support outside of regular business hours and/or on the weekend.
• 5-10% travel to various site locations may be required.

We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity

We offer:

• Valuable experience providing opportunity for professional development and career advancement;
• An opportunity to engage with and learn from some of the most talented and experienced people in the business;
• Competitive compensation;
• Comprehensive benefits programs including flexible benefits, pension and savings plans;
• A place to share a sense of purpose and build relationships;
• Meaningful work that makes a difference;
• An opportunity within the Canadian energy industry.

We value:

• The health, safety and wellness of everyone working in our company;
• Meaningful participation from Indigenous and local communities;
• The commitment and resilience of our people;
• Collaboration and achieving success together. 

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)

Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.