Control Centre Operator

Date: Jan 13, 2023

Location: Edmonton, Alberta, Canada

Company: Trans Mountain

Trans Mountain operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 300,000 barrels of petroleum products each day through 1,150 kilometres of pipeline in Alberta and British Columbia, and 111 kilometres of pipeline in Washington state.


Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.


As a Control Centre Operator with Trans Mountain, you’ll have the opportunity to work with a progressive and fast-paced group of experts. This position is based in our Edmonton Terminal.


This role is responsible for monitoring and operating Trans Mountain pipelines and terminals systems in a safe and effective manner. Communicates with many Trans Mountain departments and field staff as part of their regular operating duties. Has the responsibility and authority to make decisions and take action in normal, abnormal, and emergency conditions.


Key Responsibilities:

  • Monitor pipeline/terminal operations through the use of a System Control and Data Acquisition System (SCADA).
  • Perform routine operational tasks through the use of a System Control and Data Acquisition System (SCADA).
  • Complete documentation and logging requirements.




  • Field Technicians: Operational requests for - e.g. valve/pig movements, alarm investigation, equipment malfunction reset or maintenance.
  • Supervisors (Direct and Field): Discussion and support regarding operational issues, events and incidents. 
  • Shipper Services: Communications and discussion regarding operations instructions.
  • Leak Detection dept.: Notifications and requests for assistance with events in regards to leak detection systems and alarms.



  • Customers/shippers: Discussions regarding quality assurance and the receipt and delivery of oil batches.
  • General public: Receipt of general inquiries, concerns and potential emergency events through the emergency phone line.
  • Landowners near the right of way: Receipt of general inquiries, concerns and potential emergency events through the emergency phone line.


Administrative Tasks:

  • E-mail: Normal receiving and sending of e-mail to provide timely communication requirements internally and externally.
  • Training and re-qualification requirements, mentoring as part of Control Center training program.
  • Reviewing Control Center procedures to fulfill management system requirements.
  • Responding to unplanned operating events.
  • The position is required to adhere to the Fatigue Management Standard.


Qualifications and Professional Experience:

  • High School completion is required.
  • Diploma and/or certification in Petroleum Engineering Technology, Chemical Engineering Technology, and Power Engineering certificate (min level 4) would be considered an asset
  • 3 – 5 years of experience in oil sector-related work experience with working knowledge of crude oil terms and principles.
  • 5 years of direct work experience in pipeline operations and control.
  • Intermediate proficiency level in Microsoft Office applications and SCADA programs.
  • Demonstrated excellent communication skills and the ability to work as a part of a team as well as independently.
  • Ability to work 12 hour shift work.
  • Self-motivated, capable of performing tasks with minimal supervision.
  • Ability to analyze and troubleshoot complex problems and make sound decisions.
  • Able to prioritize and handle multiple tasks simultaneously.
  • Attention to detail is critical.
  • Ability to work well under pressure and handle strict deadlines.
  • Valid provincial driver's license is required.



We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.


A Rewarding Opportunity


We offer:

  • Valuable experience providing opportunity for professional development and career advancement;
  • An opportunity to engage with and learn from some of the most talented and experience people in the business;
  • Competitive compensation;
  • Comprehensive benefits programs including flexible benefits, pension and savings plans
  • A place to share a sense of purpose and build relationships;
  • Meaningful work that makes a difference;
  • An opportunity within the Canadian energy industry.


We value:

  • The health, safety and wellness of everyone working in our company;
  • Meaningful participation from Indigenous and local communities;
  • The commitment and resilience of our people;
  • Collaboration and achieving success together. 


In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain existing, and expansion, pipeline corridor.


In Alberta, the existing pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).


In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.


Our Commitment to Diversity and Inclusion

Trans Mountain is committed to supporting diversity and individual differences.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  Trans Mountain welcomes new team members from traditionally underrepresented groups, including women, Indigenous Peoples, members of visible minorities and persons with disabilities.