Manager, Training

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.  

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system. 

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.

As the Manager, Training with Trans Mountain, you’ll have the opportunity to work with a progressive and fast-paced group of staff across Trans Mountain. This position can be based in our Edmonton or Calgary offices.

The successful candidate will be responsible for managing the Training Program for all identified requirements for all Trans Mountain personnel.  This includes the development, implementation, and maintenance of Program plans, standards, procedures, and systems.  The development and maintenance of training requirements and materials, including the identification appropriate assignments and audiences.  Management of training administration, including the cost and schedule of third-party training courses, validation and processing of training records, stakeholder engagement at all levels of the organization, and reporting to senior and executive management on training performance. 

The Training Program is responsible to work collaboratively with departments across Trans Mountain to ensure all personnel are appropriately trained and competent to perform their assigned duties and all regulatory requirements for training and competency are met.

Key Responsibilities

• Management of the Training Program and Element within Trans Mountain's Integrated Safety and Loss Management System (ISLMS).  
• Develops, implements, and maintains Program plans, standards, and procedures.
• Establishes and maintains training matrices that formalize the individual training and competency requirements for all personnel.
• Establishes, measures performance, and reports on Program goals, objectives, and targets.
• Integrates ISLMS Elements within the Training Program and ensures the implementation of the training processes (element) across all programs and departments. 
• Plans and executes projects for continual improvement of the program.
• Oversees the day-to-day activities of department staff and consultants who support and/or directly undertake the activities of the Training Program. 
• Provides regular coaching and mentorship to department staff through annual goal setting, regular meetings and performance discussions.
• Leads the collaboration with stakeholders across all programs and departments, in the development and maintenance of training and competency materials, this includes establishing and implementing the appropriate audiences and requirements for requalification.
• Ensures compliance with applicable regulations and policies, standards, and procedures in the development and delivery of training materials.
• Oversees the validation and processing of training records, to ensure all training requirement have been achieved.
• Leads the Training Department in the collection and analysis of training data, to identify issues or opportunities for improvement.
• Develops trending and reporting on training performance on regular intervals (monthly, quarterly annually) for Senior and Executive Management. 
• Supports requests from departments for specific reporting on training and competency performance.
• Responsible for development, implementation and monitoring of annual plan for third-party training courses including the development and maintenance of training budgets, monitoring of spending and preparation of cost forecasts.
• Represents the Training Program and supports other Programs during regulatory and internal audits and inspections, and other reviews.

Qualifications and Professional Experience

• Post-secondary education/training in Business, Social Sciences, Education or a relevant discipline.
• Minimum of 10 years’ experience in a similar role with leadership experience.
• Strong working knowledge of Learning Management Systems and computer-based training platforms and course development packages commonly used in Industry.
• Certification as a Certified Training Practitioner (CTP), Certified Training and Development Professional (CTDP) and/or membership in Society for Technical Communication or similar would be an asset.
• Excellent verbal and written English communication skills.
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
• Must be a team player with a positive attitude.
• Self-motivated, capable of performing tasks with minimal supervision.
• Able to prioritize and handle multiple tasks simultaneously.
• Attention to detail is critical.
• Ability to work well under pressure and handle strict deadlines.
• Strong organizational skills. Work under pressure.
• Ability to work in a fast paced and dynamic environment.
• Must be a problem solver with the ability to find resolutions.​​​​​​​

We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity

We offer:

• Valuable experience providing opportunity for professional development and career advancement;
• An opportunity to engage with and learn from some of the most talented and experienced people in the business;
• Competitive compensation;
• Comprehensive benefits programs including flexible benefits, pension and savings plans
• A place to share a sense of purpose and build relationships;
• Meaningful work that makes a difference;
• An opportunity within the Canadian energy industry.

We value:

• The health, safety and wellness of everyone working in our company;
• Meaningful participation from Indigenous and local communities;
• The commitment and resilience of our people;
• Collaboration and achieving success together. 

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)

Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.