Team Lead, Organizational Change Management

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.  

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system. 

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities. If you are looking for an opportunity to apply your strengths in an environment that encourages Safety, Integrity, Respect, and Excellence, we invite you to explore this opportunity with us!

Location: Calgary, AB

Department: Human Resources

Reports to: Director, HR Business Partnerships & Organizational Change Management (OCM)

Worker Type: Employee

Position Type: Full-time

Work Setting: In-office

Trans Mountain is seeking a collaborative, motivated, and values-driven individual to join our dynamic team as a Team Lead, Organizational Change Management. In this position, you will play a critical role in ensuring that organizational projects and change initiatives meet their objectives on time with high levels of adoption.  This role will focus on the people and technology side of change including shifts in business processes, systems and technology, job roles and organizational structures to ensure successful transitions across the department and/or organization.

A key responsibility of this position is integrating, enhancing, and applying both new and existing management tools, methodologies, and processes. Working in partnership with the Director, the Team Lead will also support the intake and assessment of requests for OCM involvement, evaluating the depth, complexity, and urgency of changes to determine appropriate OCM approaches and resourcing.

The successful candidate is accountable for developing and executing change management strategies that drive stakeholder alignment, increase benefit realization, enhance readiness, and promote adoption of new strategies, processes, and technologies - ultimately enabling the organization to achieve its goals and optimize business performance.

Key Responsibilities

• Lead and oversee a team of contract change practitioners, providing direction and quality assurance to ensure consistent delivery of change management support across initiatives.
• Work collaboratively with the Director to forecast upcoming OCM requirements, evaluate impacts on team capacity, and proactively plan for scaling, reallocation, or extension of contract resources.
• Monitor workload, capacity, and changing business demands across the OCM team, and provide regular assessments and recommendations to the Director regarding resourcing needs, shifts in priorities, or required adjustments to service levels.
• Partner with stakeholders to understand their strategic objectives, culture, and readiness for change, conducting comprehensive impact assessments, change readiness and identify key stakeholders.
• Review and enhance existing change management processes, tools, and templates, while also designing new resources to build a comprehensive repository that equips the OCM team with the tools to guide leaders through each project or initiative.
• Apply a structured methodology and lead change management activities.
• Collaborate with the Director to identify opportunities for cross departmental involvement, ensuring the right partners are engaged early to support and strengthen each change initiative.
• Serve as a hands-on change practitioner by directly leading select change initiatives, contributing subject matter expertise, and modeling high quality change management practices for the team.
• Demonstrate a commitment to efficiency and continuous improvement through innovation and best practices during and post-implementation.
• Track and report on issues and change progress.
• Manage the change portfolio.

Qualifications and Professional Experience

• Post-secondary education in Human Resources, Business Administration, Social Sciences, or related discipline.
• Prosci certification or equivalent change management training required.
• Minimum 10 years of progressive experience in pipeline engineering or related field.
• Experience supporting technology or digital transformation initiatives is a strong asset.
• Demonstrated experience acting as a change agent, leading or supporting both small- and large-scale organizational change initiatives.
• Agile and adaptable in approach, with the ability to respond effectively to shifting priorities and evolving business needs.
• Effective communication skills, including the ability to convey information clearly, respectfully, and professionally.
• Strong active listening skills with the ability to understand diverse perspectives.
• Excellent influencing skills, with the ability to drive alignment and support across teams.
• Effective leadership and people management skills, with a strong ability to mentor, guide, and collaborate within multi-disciplinary teams.
• Well-developed problem-solving skills, including root-cause analysis and continuous improvement.
• A collaborative team player who can work effectively with and through others to enable successful outcomes.
• Demonstrated track record of delivering high-quality work while supporting key business processes or operational functions in fast-paced environments.
• Ability to build and maintain strong, collaborative working relationships with colleagues and stakeholders from a variety of backgrounds and levels across the organization.
• Comfortable working in environments with a high degree of ambiguity, exercising sound judgment and initiative when information is incomplete or requirements evolve.
• Proven organizational skills with the ability to manage priorities, meet deadlines, and maintain attention to detail in a fast‑paced environment.
• Commitment to inclusive practices and a willingness to contribute positively to a collaborative and supportive workplace culture.

Working Conditions

• Willingness and ability to travel to field locations as required.
• May need to provide support outside of regular business hours during critical project phases.

Application

Candidates may submit their application in English or French. To apply in French, please use our French careers site: Careers (French)

At Trans Mountain, we believe in an inclusive, accessible, and barrier free recruitment and selection process for all applicants. If you require an accommodation at any point in the process, please contact us at: Talent@transmountain.com or the designated Talent Acquisition Advisor. Accomodation requests will not affect the assessment of your application or candidacy or the designated Talent Acquisition Advisor. Accomodation requests will not affect the assessment of your application or candidacy.

We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take.  Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity

We offer:

• Valuable experience providing opportunity for professional development and career advancement;
• An opportunity to engage with and learn from some of the most talented and experienced people in the business;
• Competitive compensation;
• Comprehensive benefits programs including flexible benefits, pension and savings plans;
• A place to share a sense of purpose and build relationships;
• Meaningful work that makes a difference;
• An opportunity within the Canadian energy industry.

We value:

• The health, safety and wellness of everyone working in our company;
• Meaningful participation from Indigenous and local communities;
• The commitment and resilience of our people;
• Collaboration and achieving success together. 

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)

Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility.  The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day.  We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.